Right of Withdrawal
These withdrawal instructions apply to consumers within the meaning of section 13 BGB (German Civil Code) in respect of paid distance contracts concluded via WerkConnect (e.g. paid subscriptions or additional services).
Last updated: 3 July 2026 · Version 1.0
1. Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us
Fadi Zgheib
Einzelunternehmen (Kleingewerbe) (sole proprietorship, small business), trading as “WerkConnect”
Schiersteinerstr. 90
65187 Wiesbaden
Germany
Email: kontakt@werk-connect.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below for this purpose, although it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
2. Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you be charged any fees as a result of such reimbursement.
If you requested that the provision of services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you communicated your withdrawal from this contract to us, in comparison with the full coverage of the contract.
3. Early lapse of the right of withdrawal
The right of withdrawal may lapse early in the following cases:
- In the case of contracts for services, the right of withdrawal lapses where we have provided the service in full and only began performance after you gave your express consent and at the same time confirmed your awareness that you lose your right of withdrawal once we have fully performed the contract (section 356(4) BGB).
- In the case of contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal lapses where we have begun performance after you expressly consented to us beginning performance before the withdrawal period expires, you confirmed your awareness that you thereby lose your right of withdrawal, and we have provided you with confirmation of this (section 356(5) BGB).
4. Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and send it back.)
To Fadi Zgheib, Schiersteinerstr. 90, 65187 Wiesbaden, Germany, email: kontakt@werk-connect.de:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
_________________________________________________
- Ordered on (*)/received on (*): ______________________
- Name of consumer(s): ______________________
- Address of consumer(s): ______________________
- Signature of consumer(s) (only if this form is notified on paper): ______________________
- Date: ______________________
(*) Delete as appropriate.
5. Note
No right of withdrawal for traders
The above right of withdrawal exists only for consumers within the meaning of section 13 BGB. If, when concluding the contract, you are acting in the exercise of your trade, business or profession (a trader within the meaning of section 14 BGB), there is no statutory right of withdrawal.
6. Language of this document
This page is a translation provided for convenience. Sections 355 et seq. BGB prescribe the wording of these instructions and of the model withdrawal form, and only the German Widerrufsbelehrung carries that statutory effect. In the event of any discrepancy between the two, the German text prevails. A withdrawal sent in English is of course equally valid — no particular wording is required of you.